This interactive course is designed to ensure learners will be able to identify the key components and processes involved in installing home security and lifestyle products in cable.
Target Audience
- Customer Facing Installers
- Customer Facing Technicians
- Service Technicians
- Customer Service Representatives
- Field Operation Teams
- Network Operation Center and related positions
Recommended Prerequisites
Certification
N/A
Upon Successful Completion
SCTE Course Completion Certificate